Policies and Governance
These documents set out how the International Institute of Leadership and Management operates, how professional standards are maintained and how information is handled.
Membership and Professional Standards Framework
Membership grades, admission routes, assessment, the Code of Professional Conduct, use of credentials, conduct concerns and appeals.
Read the documentPrivacy and Data Protection Policy
How the Institute handles personal information for members, applicants, delegates, institutional contacts and website visitors.
Read the documentCookie Policy
Cookies and similar technologies used on this website.
Read the documentWebsite Terms of Use
The terms on which this website may be used.
Read the documentMembership, Payment, Cancellation and Refund Terms
How membership is applied for, approved, paid for, renewed, cancelled and, where appropriate, refunded.
Read the documentSafeguarding and Young People Policy
How the Institute protects and supports under 18 Student Members and young people taking part in IILM activities.
Read the document